Accessibility Plan and Feedback Process
The Prince Rupert Port Authority (PRPA) 2025 Accessibility Plan Progress Report [PDF] is now available. This report outlines progress made on the 2024 Prince Rupert Port Authority Accessibility Plan [PDF]
Feedback Process
PRPA is committed to providing the highest standards of accessibility and values your feedback. Please contact PRPA at accessibility@rupertport.com or by using the phone, mail, or anonymous contact information below to provide feedback on:
- the PRPA accessibility plan or its implementation,
- the 2025 progress report,
- accessibility barriers when dealing with PRPA, or its locations and services, or
- PRPA‘s feedback process
We will acknowledge receipt of your feedback in the same way you sent us your feedback, unless the feedback was provided anonymously.
You can also contact us to ask for a copy of our accessibility plan and our feedback process description in these alternate formats: print, large print, Braille, audio or an electronic format that is compatible with adaptive technology intended to assist persons with disabilities. We will provide the format you ask for as soon as possible. Braille and audio formats may take up to 45 days. Print, large print and electronic formats may take up to 15 days.
Contact Information for Comments and Requests
The Director of Health, Safety and Wellbeing is responsible for receiving and monitoring feedback from the public and employees on the accessibility plan and accessibility related inquiries.
Email: accessibility@rupertport.com
Phone: 250 627 8899 (phone number of person noted above)
Mailing Address:
PRPA Accessibility Plan Feedback
215 Cow Bay Rd #200,
Prince Rupert, BC
V8J 1A2
Anonymous feedback: You can also comment or provide feedback anonymously on accessibility by using this feedback form.