Internal Communications Associate
POSITION SUMMARY
Reporting to the Manager, Corporate Communications, the Internal Communications Associate assists with the Port’s internal communications. This role helps support an inclusive and equitable environment by defining and expressing the organization’s voice, creating and supporting opportunities for staff engagement, and developing content for different platforms and internal audiences, including internal news on a SharePoint intranet site, internal emails, employee meetings, presentations, publications for internal chat networks, etc. The position requires experience and passion for assisting with the development, design and implementation of strategic staff communication, content strategies, and expertise in creating a two-way communication flow and maximizing staff engagement.
MAJOR POSITION ACCOUNTABILITIES
- Develops, implements, maintains, and monitors all internal systems and processes to ensure that employee communications are planned, coordinated, and delivered effectively.
- Ensures PRPA’s internal communications objectives are met by supporting the planning and implementation of the internal communications strategy.
- Implements the internal communications strategy using the organization’s platforms including the internal website, town hall meetings, newsletters, staff events and presentations.
- Researches and leads the development of compelling content for the internal website, newsletters, presentations, brochures, and other port internal communication assets to increase employee engagement.
- Ensures all communications reach relevant internal stakeholders in a time-efficient manner.
- Coordinates the development and preparation of presentation materials.
- Assists with the organization, coordination, and execution of PRPA special events.
- Works closely with the human resources team and other key stakeholders to acquire content, information, and updates for staff awareness.
- Collaborates with different departments on the development and execution of communication messaging from various departments.
- Assists in the development and maintenance of an integrated internal communications content calendar.
- Works with external suppliers to ensure communication products are produced and delivered according to set budgets and timelines.
- Coordinates with graphic designers, videographers, writers, and other communication agencies where necessary.
- Leverages measurement tools to provide KPI reports, and analytics insights, while identifying ways to improve metrics through testing and new initiatives.
- Provides photography and videography for PRPA staff events.
- Assists with maintenance and management of the Digital Asset Management System and media monitoring service.
- General support for corporate communications team when needed and other duties as assigned.
JOB SPECIFICATIONS
Formal Education
- Post-Secondary Diploma in Communications, Journalism, Marketing, Commerce or Commercial Art and Design.
- An undergraduate degree is an asset.
Related Experience
- Two to three years’ related work experience.
Other Requirements
- Experience in a role responsible for supporting internal communications at a corporate level for audiences of 100+ employees.
- Excellent verbal and written communications skills, including editing.
- Demonstrated experience in photography, photo editing and video production.
- Solid time management and prioritization skills, with the ability to juggle multiple and sometimes competing priorities simultaneously. Highly organized and detail-orientated.
- Must be willing to learn, a team player and deadline driven.
- Strong proficiency using a suite of applications, including Microsoft SharePoint, Teams, Word, Powerpoint and Excel; Proficiency with graphic design software such as Adobe InDesign, Illustrator, or Photoshop would be an asset.
- Knowledge and experience working with of social media accounts, platform management and digital marketing tools, in particular Meltwater, WordPress, Facebook, Twitter, instagram, Linkedln, YouTube, Vimeo, Google Analytics, Google Ads, and content management systems and processes.
- Recommends, establishes and helps to maintain the integrity of the organization’s communications standards. Collaborates, supports and shares experience and best practices with the communications team and department members.
- Contributes positively and enthusiastically to the goals of the organization and the communications team.
- Adept at the collection and use of statistical data.
- Excellent writing, editing and proofreading skills.
- Creative and intuitive thinker, enthusiastic, self-motivated individual who can work independently as well as be a valuable team player.
- Videography and post-production editing skills are an asset.
- Able to obtain security clearance under Transport Canada’s Security Clearance Program.
- Possess valid Class 5 Driver’s Licence.
- Bilingualism (English and French) is an asset.
The starting base salary range for this role is $74,091 – $92,614
Equity, Diversity, Inclusion and Belonging are at the heart of PRPA’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to careers@rupertport.com.
Individuals of Indigenous descent are strongly encouraged to apply.
Other career opportunities
Position
Harbour Patrol Boat Captain
POSITION SUMMARY
The Harbour Patrol Boat Captain acts as Boat Master aboard the AMWAAL, Charles Hays, and any other Harbour Patrol vessels as directed by the Harbour Master and Supervisor, Marine Operations. The incumbent patrols the waters under PRPA’s jurisdiction, enforcing regulations, and policies and procedures as set out in the Canada Marine Act. In addition, the incumbent supports the Port’s activities pertaining to harbour or at-sea access.
MAJOR POSITION ACCOUNTABILITIES
- Acts as the Master aboard PRPA Harbour Patrol vessels as directed by the Harbour Master and Supervisor, Marine Operations
- Conducts regular patrol of waters under PRPA’s jurisdiction and enforces rules, regulations, policies and procedures as set out in the Canada Marine Act.
- Ensure PRPA Harbour Patrol vessels are in good working condition through regular maintenance, cleaning and repair. Performs minor maintenance and repair work on the vessel.
- Supports all PRPA activities pertaining to harbour or at-sea access including Port-sponsored tours, VIP tours, environmental assessments, project assessments, and other tasking as directed by the Harbour Master and Supervisor, Marine Operations
- Trains and mentors PRPA’s Gateway Operators in safe vessel operations.
- Ensures traffic lanes are clear of “flotsam and jetsam” to ensure safe navigation in PRPA’s jurisdiction.
- Provides training to qualified Gateway Operators in deckhand, engineer, and captain duties.
- Delivers verbal and/or written shift reports and updates as required to the Harbour Master and Supervisor, Marine Operations.
- Performs other duties and projects as directed or assigned.
JOB SPECIFICATIONS
Education
- Valid Transport Canada 60 Ton Master Limited ticket or higher.
- Valid Transport Canada SVMO (Small Vessel Machinery Operator) ticket.
Related Experience
- Minimum five years’ experience at-sea in the position of First Mate, Deck Hand, or Master in vessels up to 60 tons or higher.
Other Requirements
- Good verbal communications skills.
- Able to effectively train others and develop their skills and capabilities.
- Superior judgment and tact in dealing with members of the public, guests or visitors on the vessel.
- Able and willing to be involved in minor “hands-on” repair and maintenance work on the vessel.
- Physically able to do heavy lifting, pulling heavy objects, and climbing on and off vessel.
- Able to work calmly under high pressure emergency situations.
- Comfortable to operate a vessel at night or in periods of restricted visibility.
- Self-directed individual who can work well independently as well as in a team.
- Able to obtain a valid Marine Medical Certificate from Transport Canada.
- Able to obtain security clearance under Transport Canada’s Security Clearance.
- Possess valid Class 5 BC Driver’s Licence and be willing to provide a Drivers Abstract.
The starting base salary range for this role is $92,539 – $115,674
Equity, Diversity, Inclusion and Belonging are at the heart of PRPA’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to careers@rupertport.com.
Individuals of Indigenous descent are strongly encouraged to apply.
Account Manager
POSITION SUMMARY
Reporting to the Manager of Marketing, the Account Manager plays a forward-facing role by engaging with our customers and supply chain service providers in the container industry. This role involves working alongside our terminal operators and supply chain partners and serves as the primary point of contact for customers utilizing the Prince Rupert Gateway.
The account manager’s primary focus is on the Port’s intermodal customers. By engaging with customers and supply chain partners, the Account Manager is pivotal in driving volume growth and diversification to maximize the port’s potential as a competitive gateway.
MAJOR POSITION ACCOUNTABILITIES
- Leads direct engagement with intermodal importers and exporters, driving a deeper understanding of the value proposition of the Prince Rupert Gateway with Canadian and US customers in order to drive container volume while product diversification.
- Involves in all stages of planning, preparation and execution of marketing tactics focused on direct customer engagement. This may present itself through webinars, customer outreach, event attendance and participation throughout North America.
- Executes PRPA’s Marketing Strategy broadening awareness of the Prince Rupert value proposition, current and expected supply chain performance with the goal of driving business through the Prince Rupert Gateway. This position will enable product diversification and support the future growth of the intermodal industry in Prince Rupert.
- Supports improved strategies for new business development, including prospecting, cold calling, and sales pipeline management. Stewards customer relationship management from initial engagement to follow-up, handles shipper inquiries, requests, and facilitates introductions through our supply chain partners.
- Proactively addresses any potential service issues with the Manager, Trade Development, and operational partners to ensure that Gateway users are experiencing a high degree of satisfaction.
- Responsible for identifying and pursuing opportunities for growth with new and existing customers. The position asks gateway users pertinent questions to develop an understanding of their supply chains and stay abreast of competitive developments in the customers’ markets.
- Represents the Port at various meetings, conferences, seminars and other functions, providing management with a record of the proceedings, outcomes and opportunities.
- Performs other related duties as required.
JOB SPECIFICATIONS
Formal Education
- Bachelor’s degree, preferably in Business Administration or Commerce with an emphasis on marketing.
Related Experience
- 3 to 5 years’ of related experience.
- Experience in managing a portfolio of customer relationships.
- Supply chain, sales and/or business development experience is considered an asset.
Other Requirements
- Strong spoken and written communication skills.
- Strong relationship-building skills. Able to establish and maintain effective working relationships with all levels of employees and external parties, notably intermodal shippers.
- Excellent customer service skills.
- Superior judgment and tact in dealing with sensitive issues and confidential information
- Demonstrated ability to manage multiple projects concurrently and to effectively handle changing priorities.
- Enthusiastic and self-motivated. Works well individually as well as in a team environment.
- Proficient in MS Office, especially Microsoft Word, Excel, and PowerPoint
- Able to obtain security clearance under Transport Canada’s Security Clearance Program.
- Possess valid Class 5 Drivers License.
The starting base salary range for this role is $86,755 – 108,444
Equity, Diversity, Inclusion and Belonging are at the heart of PRPA’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to careers@rupertport.com.
Individuals of Indigenous descent are strongly encouraged to apply.
Market Development Associate
POSITION SUMMARY
Reporting to the Manager of Marketing, the Market Development Associate focuses on supporting PRPA’s understanding and development of end-to-end supply chains for all lines of business. Working with Business Intelligence and Operations, this position enhances PRPA’s understanding of competitiveness, performance, and market opportunities by sector. The position also aims to develop and improve understanding of end-to-end supply chains and their impact on the Port of Prince Rupert to drive business through the Port.
MAJOR POSITION ACCOUNTABILITIES
- Continuously monitors and analyzes end-to-end supply chains across all lines of business and related commodities, assessing current and future trends. Identify key issues, emerging opportunities, and potential implications for the Port.
- Evaluate the Port’s competitiveness in the market by sector. Identify areas for improvement and implement tactics from the Marketing Plan in collaboration with the broader team to strengthen our overall competitiveness.
- Collaborates with the Business Intelligence team to map out key production areas, cargo flows by corridor, and market share for all lines of business and commodities (current and future). Develop a deeper understanding of challenges and growth opportunities for port terminals and cargoes.
- Supports internal projects and initiatives by conducting thorough market opportunity assessments. Collaborate with third-party experts to gain insights into market trends and potential areas for expansion.
- Works closely with Business Intelligence to inform the Port’s volume forecasting efforts. Provide valuable input for strategic planning, ensuring alignment with market dynamics and performance metrics. Assess how different commodities impact the Port’s operations, revenue, and overall competitiveness.
- Represents the Port at industry meetings, conferences, seminars, and functions: document proceedings, outcomes, and opportunities to keep management informed.
- Collaborates with Operations teams to understand gateway performance, efficiency, and customer satisfaction. Assists a cross-functional team in providing data-driven insights to drive operational excellence.
- Distributes relevant market intelligence to internal stakeholders, ensuring that decision-makers have access to timely information on customer satisfaction, engagement levels, and experiences had by our customers.
- Performs other related duties as required.
JOB SPECIFICATIONS
Formal Education
- Post-secondary education in business administration or related.
- An undergraduate degree, preferably in Economics, Business Administration, or Commerce, is an asset.
Related Experience
- 1 to 3 years’ experience in industry. Experience in supply chain, logistics, or data management is considered an asset.
Other Requirements
- Strong research skills.
- Good data management skills.
- Able to generate, share and follow through on ideas.
- Attention to detail.
- Strong oral, presentation, and written communication skills.
- Good organizational skills and attention to detail.
- Good judgment and tact in dealing with sensitive issues and confidential information.
- Good relationship-building skills. Able to establish and maintain effective working relationships with all levels of employees.
- Demonstrated ability to manage multiple projects concurrently and to effectively handle changing priorities.
- Enthusiastic and self-motivated. Works well individually as well as in a team environment.
- Thrives in a high-paced entrepreneurial environment.
- Proficient in MS Office, especially Microsoft Word, Excel, and PowerPoint.
- Able to obtain security clearance under Transport Canada’s Security Clearance Program.
- Possess valid Class 5 Drivers License.
The starting base salary range for this role is $74,091 – $92,614
Equity, Diversity, Inclusion and Belonging are at the heart of PRPA’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to careers@rupertport.com.
Individuals of Indigenous descent are strongly encouraged to apply.