ENTERPRISE APPLICATIONS ADMINISTRATOR


The Port of Prince Rupert is located on the scenic North Coast of British Columbia. As Canada’s second largest West Coast port, the Port is strategically situated on the Pacific Rim, with the deepest natural harbour in North America and direct connections to the North American continent by CN Rail’s network reach. Its facilities include modern, high-throughput coal and grain terminals, two cruise terminals and an innovative, intermodal container terminal anchoring the fastest and most reliable trade corridor on the West Coast.


Prince Rupert is home to amazing wildlife and wilderness adventures, unique history and cultural experiences, and the spectacular scenery of the rugged Coast Mountain Range and the Great Bear Rainforest. Easily accessible by air, rail, cruise ship, ferry or car, Prince Rupert’s attractions include First Nation cultural works of art, fine North Coast galleries and boutiques, parks and walking trails, restaurants and coffee shops. A balanced lifestyle might include enjoying a round of golf on the golf course or spending time out on the water kayaking, fishing, or taking in the scenery. Reasonable housing costs, organized sports, volunteer opportunities, modern recreation facilities, community groups and festivals all contribute to a comfortable and fulfilling lifestyle for those living in this community.

Watch video clip of Prince Rupert:

POSITION SUMMARY

The Enterprise Applications Administrator is a one-year contract position and is responsible for the overall production support activities of the PRPA’s business applications software. This includes ensuring the timely and quality resolution of issues and enhancements, collaborating with internal and external stakeholders on issue investigation, status, resolution, and managing the prioritization of a complex work queue. The role also holds responsibility for metrics reporting for support requests, applications performance, and change requests.
In addition, the Enterprise Applications Administrator owns the training portfolio for all PRPA users and project teams that depend on those applications.

MAJOR POSITION ACCOUNTABILITIES

  1. Lead the portfolio related to the Application Support function, identifying requirements/expectations for the support team to align with strategic objectives.
  2. Improve, streamline and standardize business application support processes leveraging capabilities of internal and external stakeholders along with effective use of IT service management tools.
  3. Lead projects for standardization and optimization of business application digitalization and integration.
  4. Collaboration with the IT Operations Administrator to develop a robust process for handling of application support issues.
  5. Develop effective metrics for measuring and reporting application performance, uptime and availability to drive discussions towards establishing Service-Level Agreements with both internal and external stakeholders.
  6. Regularly report against Service-Level Agreements and objectives, proactively bringing to the attention of the Manager, IT any suggested or impending needs/improvements.
  7. Deploy, configure, customize, maintain, and support enterprise software solutions. This includes providing end-user support and managing reported issues and defects.
  8. Develop and deliver training programs for enterprise software solutions relevant to individual department’s needs.
  9. Other duties as assigned by the Manager, IT.

CONTACT

Internal –
All Employees

External –
Software
Vendors
Auditors
Current Tenants
Contract support vendors
Training providers
Potential/Proposed
Tenants EDI/ETL

WORKING CONDITIONS

• Works predominantly in an office environment
• Regular, full-time position (37.5 hours per week).
• Regular working hours are Mondays to Fridays, 8:00 AM to 4:30 PM with 1-hour lunch break

SPECIFICATIONS

Formal Education
Degree from a College or University, specifically with a Technology background or a Diploma in Technology Completion of some Professional Technical Certifications (i.e. MCSE: Business Intelligence, CBIP, ITIL etc.)

Related Experience
Minimum of 5 years related experience
3 or more years recent experience working with software and MS SQL databases.

Other Requirements

• Extensive experience in installing, configuring, administering, and troubleshooting Microsoft SQL Server 2016 or newer.
• Proven experience with enterprise software, and other applications.
• Experience administering Office 365.
• Demonstrated fluency with T-SQL, as well as Windows OS administration.
• Experience with business requirements analysis, entity relations planning, database design, reporting structures, and so on.
• Understanding of Web services (SOAP, XML, UDDI, and WSDL).
• Superior client/user interaction skills to determine application/system requirements.
• Full project management and development lifecycle experience with managing to internal Service-Level Agreements.
• Strong understanding of PRPA’s goals and objectives.
• Good knowledge of applicable data privacy practices, data sharing agreements, and laws.
• Experience with developing and maintaining technical documentation, process documentation etc.
• Experience with VMware vCenter and Microsoft Active Directory considered an asset.
• Able to understand, comply with and promote all Company policies, procedures and processes.
• Able to meet deadlines and work in a high paced environment with little supervision.
• Able to manage highly sensitive data in a confidential and professional manner.
• Able to provide accurate, quality information when requested, and within the specified time constraints.
• Willing to provide support to others within the department and to assist with interdepartmental tasks.
• Actions, dialogue and ideas impact PRPA’s culture in a positive manner.
• Open-minded regarding improvements and suggestions.
• Skilled at problem solving and risk/incident management.
• Able to obtain security clearance under Transport Canada’s Security Clearance Program.
• Possess valid Class 5 Driver’s Licence.

Individuals of aboriginal descent are strongly encouraged to apply.

Interested candidates are requested to submit their application in confidence by Thursday, September 3rd, 2020 to:

Director, Human Resources
Prince Rupert Port Authority
200 – 215 Cow Bay Road Prince Rupert, B.C., V8J 1A2
Fax: (250) 627-8980
Email: careers@rupertport.com
No telephone inquiries please.

ENTERPRISE APPLICATIONS ADMINISTRATOR

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Position

Posting Date
Closing Date
2021/05/04
2021/05/18
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MANAGER, OCCUPATIONAL HEALTH & SAFETY

The Port of Prince Rupert is located on the scenic North Coast of British Columbia. As Canada’s second largest West Coast port, the Port is strategically situated on the Pacific Rim, with the deepest natural harbour in North America and direct connections to the North American continent by CN Rail’s network reach. Its facilities include modern, high-throughput coal and grain terminals, two cruise terminals and an innovative, intermodal container terminal anchoring the fastest and most reliable trade corridor on the West Coast.

Prince Rupert is home to amazing wildlife and wilderness adventures, unique history and cultural experiences, and the spectacular scenery of the rugged Coast Mountain Range and the Great Bear Rainforest. Easily accessible by air, rail, cruise ship, ferry or car, Prince Rupert’s attractions include First Nation cultural works of art, fine North Coast galleries and boutiques, parks and walking trails, restaurants and coffee shops. A balanced lifestyle might include enjoying a round of golf or spending time out on the water kayaking, fishing, or taking in the scenery. Additionally, there are organized sports, volunteer opportunities, modern recreation facilities, community groups and festivals all contribute to a comfortable and fulfilling lifestyle for those living in this community.

Watch video clip of Prince Rupert at: https://vimeo.com/259248722

POSITION SUMMARY

Reporting to the Director, Human Resources, the Manager, Occupational Health and Safety is responsible for the development, implementation, and evaluation of a comprehensive range of employee health and safety programs and services to meet the goals and legal obligations of Prince Rupert Port Authority. These functions include, but may not be limited to, the assessment, facilitation and evaluation of injury prevention, environmental safety, occupational health and safety, employee and family wellness and the development, implementation, and consultation on safety policies. The Occupational Health and Safety Manager oversees all activities of the Occupational Health and Safety department and provides advice to management and employees.

CORE COMPETENCIES

  • Critical Thinking
  • Risk Management
  • Problem Solving
  • Planning and Organizing
  • Negotiation
  • Leadership
  • Current Regulatory Knowledge

MAJOR POSITION ACCOUNTABILITIES

  • Responsible for the management of Prince Rupert Port Authority’s occupational health and safety policies, procedures, and programs, including incident investigation and budgetary responsibilities.
  • Develop annual health and safety plans for the company based on a full review of health and safety-related needs (assessment of hazards, analysis of database, audits, changing legislation and best practices) as required by the Ministry of Labour.
  • Support the Senior Manager, Safety & Security in health and safety related components of port operations, including emergency response.
  • Review occupational health and safety legislation, amendments, and best practices to optimize occupational health and safety programs, including annual audits, as well as the planning, development, and implementation of any such programming.
  • Provide guidance and advice of Health & Safety matters to PRPA management, including reporting on Health & Safety programs, auditing, and metrics.
  • Liaise with external Health & Safety stakeholders where appropriate.
  • Develop, arrange, and present safety orientation and training for all new employees, existing employees, and visitors to ensure complete and effective understanding of potential risks and expected behaviours within the company.
  • Develop a matrix for training requirements, maintain records of all health and safety-related training and assist in the development of rollout programs, including the management and maintenance of the DATS software.
  • Coordinate health and safety supplies by ensuring appropriate supplies are identified and purchased in a timely and cost-effective manner and used appropriately.
  • Act as a resource to or serve as a member on the Joint Health and Safety Committee, assisting and providing information and responses on behalf of the company.
  • Perform other related duties as required.

WORKING CONDITIONS

  • Work is split between an office environment and field work.
  • Manual dexterity required to use desktop computer and peripherals.
  • Regular, full-time position (37.5 hours per week). Regular working hours are Mondays to Fridays. 8:00 AM to 4:30 PM with 1 hour lunch break (unpaid).

JOB SPECIFICATIONS

Formal Education

  • Post-secondary school diploma or degree in Occupational Health and Safety or related field of study.
  • Occupational Health and Safety Certificate, as per the Occupational Health & Safety Act/Regulations, a CRSP (Registered Safety Professional) would be seen as an asset.

Related Experience

  • Minimum 5 years’ related experience with occupational health and safety management (Federal regulatory experience is considered an asset).
  • Knowledge of occupational health and safety management, Workplace Safety & Insurance Act, the Occupational Health & Safety Act and its regulations and applicable Human Rights Act.
  • Knowledge of WSIB/WCB/STD/LTD processes and procedures, including WSIB/WCB claims management and related legislation.
  • Experience with disability management, accident investigation, workplace inspection and job hazard analysis are preferred.
  • Experience in developing hazard prevention plans, OHSMS (Occupational Health, Safety, Management System), safework practices and job hazard assessment programs.

Other Requirements

  • Willing to actively participate in continuous professional development throughout the course of employment.
  • Proven ability to maintain the confidentiality of information and records.
  • Service and team-oriented leader who pays specific attention to detail.
  • Proven ability to handle multiple priorities in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Tact, diplomacy, flexibility, listening and persuasion skills.
  • Strong verbal and written communication skills.
  • Proficiency with database applications and administration systems, specifically Microsoft Office.
  • Demonstrates commitment to the Port’s Vision and Mission.
  • Able to obtain security clearance under Transport Canada’s Security Clearance Program.
  • Possesses valid Class 5 Driver’s License.

Individuals of Indigenous descent are strongly encouraged to apply.

Interested candidates are requested to submit their application in confidence by
May 18, 2021 (Tuesday) to:

Director, Human Resources
Prince Rupert Port Authority
200 – 215 Cow Bay Road
Prince Rupert, B.C., V8J 1A2
Fax: (250) 627-8980
Email: careers@rupertport.com
No telephone inquiries please.