Enterprise Applications Administrator
Enterprise Applications Administrator
POSITION SUMMARY
The Enterprise Applications Administrator is responsible for the overall production support activities of the PRPA’s business applications software. This includes ensuring the timely and quality resolution of issues and enhancements, collaborating with internal and external stakeholders on issue investigation, status, resolution, and managing the prioritization of a complex work queue. The role also holds responsibility for metrics reporting for support requests, applications performance, and change requests.
In addition, the Enterprise Applications Administrator owns the training portfolio for all PRPA users and project teams that depend on those applications.
MAJOR POSITION ACCOUNTABILITIES
- Lead the portfolio related to the Application Support function, identifying requirements/expectations for the support team to align with strategic objectives.
- Improve, streamline and standardize business application support processes leveraging capabilities of internal and external stakeholders along with effective use of IT service management tools. Lead projects for standardization and optimization of business application digitalization and integration.
- Collaboration with the IT Operations Administrator to develop a robust process for handling of application support issues.
- Develop effective metrics for measuring and reporting application performance, uptime and availability to drive discussions towards establishing Service-Level Agreements with both internal and external stakeholders.
- Regularly report against Service-Level Agreements and objectives, proactively bringing to the attention of the Manager, IT any suggested or impending needs/improvements.
- Deploy, configure, customize, maintain, and support enterprise software solutions. This includes providing end-user support and managing reported issues and defects.
- Develop and deliver training programs for enterprise software solutions relevant to individual department’s needs.
- Other duties as assigned by the Manager, IT.
WORKING CONDITIONS
- Works predominantly in an office environment.
- Regular, full-time position (37.5 hours per week). Regular working hours are Mondays to Fridays, 8:00 AM to 4:30 PM with 1 hour lunch break (unpaid).
SPECIFICATIONS
Formal Education
Degree from a College or University, specifically with a Technology background or a Diploma in Technology Completion of some Professional Technical Certifications (i.e., MCSE: Business Intelligence, CBIP, ITIL etc.)
Related Experience
- Minimum of 5 years related experience.
- 3 or more years recent experience working with software and MS SQL databases.
Other Requirements
- Extensive experience in installing, configuring, administering, and troubleshooting Microsoft SQL Server 2016 or newer.
- Proven experience with enterprise software, and other applications.
- Experience administering Office 365.
- Demonstrated fluency with T-SQL, as well as Windows OS administration.
- Experience with business requirements analysis, entity relations planning, database design, reporting structures, and so on.
- Understanding of Web services (SOAP, XML, UDDI, and WSDL).
- Superior client/user interaction skills to determine application/system requirements.
- Full project management and development lifecycle experience with managing to internal Service-Level Agreements.
- Strong understanding of PRPA’s goals and objectives.
- Good knowledge of applicable data privacy practices, data sharing agreements, and laws.
- Experience with developing and maintaining technical documentation, process documentation etc.
- Experience with VMware vCenter and Microsoft Active Directory considered an asset.
- Able to understand, comply with and promote all Company policies, procedures and processes.
- Able to meet deadlines and work in a high paced environment with little supervision.
- Able to manage highly sensitive data in a confidential and professional manner.
- Able to provide accurate, quality information when requested, and within the specified time constraints.
- Willing to provide support to others within the department and to assist with interdepartmental tasks.
- Actions, dialogue and ideas impact PRPA’s culture in a positive manner.
- Open-minded regarding improvements and suggestions.
- Skilled at problem solving and risk/incident management.
- Provide proof of full vaccination against COVID-19 with a vaccine approved by Health Canada.
- Able to obtain security clearance under Transport Canada’s Security Clearance Program.
- Possess valid Class 5 Drivers Licence.
Individuals of Indigenous descent are strongly encouraged to apply.
Interested candidates are requested to submit their application in confidence by Friday, May 6, 2022 to:
Director, Human Resources
Prince Rupert Port Authority
200 – 215 Cow Bay Road
Prince Rupert, BC, V8J 1A2
Fax: (250) 627-8980
Email: careers@rupertport.com
No telephone inquiries please.
Enterprise Applications Administrator
Interested candidates are requested to submit their application in confidence by Friday, May 6, 2022
Other career opportunities
Position
Real Estate Associate
Real Estate Associate
POSITION SUMMARY
Reporting to the Manager of Real Estate, the Real Estate Associate is responsible for the efficient and effective administration of PRPA’s property portfolio and acts as the primary liaison between PRPA and its tenants.
MAJOR POSITION ACCOUNTABILITIES
- Administers PRPA’s electronic property management system to maintain PRPA’s real property corporate records in MFiles. As the subject matter expert on PRPA’s real property management system, coordinates with other departments to ensure records are accurate, complete, and up-to-date. Working with the support of GIS technician, ensure accurate mapping of PRPA real property and tenants in PRPA’s GeoPort GIS web mapping application.
- Administers and liaises with PRPA tenants to ensure compliance with lease provisions, maintenance, construction, and other lease matters in coordination with the Asset Management, Operations, Commercial & Regulatory Affairs, Project Engineering, Finance and Sustainability departments.
- Understands and supports the Canada Marine Act, Prince Rupert Port Authority Letters Patent, Orders in Council and other historical documents with respect to property matters in order to ensure compliance and accurate record keeping.
- Supports the preparation and filing of relevant documents for property acquisitions and rights, updates to PRPA’s Letters Patent, and registration of other property covenants. Undertakes research, preparation memos and correspondence in the administration and correction of land title records.
- Supports and prepares a variety of land reports including appraisals, surveys, property condition assessments, and feasibility studies. Prepares simple internal property and rent valuations and recommendations for senior staff.
- Prepares annual updates for the Directory of Federal Real Property and BC Assessment. Tracks key performance indicators for the organization’s property.
- Supports the administration and requests for information of PRPA’s PILT obligations and property tax files.
- Through research, data collection and analysis, supports the Manager of Real Estate, senior leadership, and internal and external stakeholders with information requests related to property and tenant matters.
WORKING CONDITIONS
- Works predominately in an office environment.
- Regular, full-time position (37.5 hours per week). Regular working hours are Mondays to Fridays, 8:00 AM to 4:30 PM with 1 hour lunch break (unpaid).
JOB SPECIFICATIONS
Formal Education
Post-secondary diploma or University degree in a related field or one of the following designations, or equivalent work experience: paralegal, property management, real estate or appraisal license
Related Experience
Minimum 2 years’ experience in at least one of the following areas: real estate or property law, planning and development, conveyancing, surveying, or appraisals.
Other Requirements
- Experience in conducting research, data collection and maintaining data integrity.
- Superior judgement and tact in dealing with sensitive issues and confidential information.
- Strong analytical, problem solving with the ability to exercise independent judgement.
- Strong writing, organizational skills, and attention to detail.
- Experience working with lease documentation and related legal work.
- Ability to calculate valuations on real property, reviewing property drawings and maps.
- Effective communicator, working well in a team environment and able to establish and maintain effective working relationship with all employees and external parties.
- Enthusiastic and self-motivated.
- Thrives in high-paced environment.
- Proficient in MS Office, especially Outlook, Word, Excel and PowerPoint.
- Demonstrates commitment to the Port’s Vision and Mission.
- Provide proof of full vaccination against COVID-19 with a vaccine approved by Health Canada.
- Able to obtain security clearance under Transport Canada’s Security Clearance Program.
- Possess valid Class 5 Driver’s Licence.
Individuals of Indigenous descent are strongly encouraged to apply.
Interested candidates are requested to submit their application via this link by Wednesday, April 26th, 2023.
Administrative Assistant
POSITION SUMMARY
Reporting to the Vice President, Public Affairs & Sustainability, the Administrative Assistant provides executive assistant functions and administrative support for the department.
MAJOR POSITION ACCOUNTABILITIES
- Maintains the Department’s office records management system and coordinates the organization of the Department’s records.
- Maintains a department administrative tracking system for expense claims, business travel, and staff schedules.
- Coordinates accommodating visiting delegations to the Port of Prince Rupert, including supporting itinerary development and travel logistics for the department.
- Coordinates business meetings, luncheons and other special functions.
- Supports the Public Affairs and Sustainability Department travel needs. Schedules hotel/flight accommodations & procures necessary documentation such as registration, passport and payment process all expense reports.
- Provides support services (including coordinating management reporting, budget reporting, coordinating conference and video conference calls, coordinating and scheduling meetings and composing a record of meeting deliberations etc.) in support of department activities.
- Supports coordination of public affairs programs including community information forums, requests for donations and community investment fund applications, and other public engagement initiatives.
- Ensures that the department’s Customer Relationship Management database is updated to track communication and engagement with key stakeholders.
- Responsible as point of contact for Public Affairs and Sustainability Department in responding to information requests and directing queries to appropriate program leads.
- Provides administrative support (including preparing correspondences and undertaking research assignments) to all staff in the Department.
- Participates in community and public engagement initiatives and events as a member of the Public Affairs team, as required.
- Serves as a host at the Port Interpretive Centre, welcoming visitors and answering inquiries related to the port and community, as required.
- Provides administrative support to other departments, as required.
- Performs other executive assistant functions as directed by the Vice President.
WORKING CONDITIONS
- Works predominately in an office environment.
- Regular, full-time position (37.5 hours per week). Regular working hours are Mondays to Fridays, 8:00 AM to 4:30 PM, with 1 hour lunch break (unpaid).
- Working hours may be varied at times to meet operational needs.
JOB SPECIFICATIONS
Formal Education
Post-secondary education is an asset.
Related Experience
Minimum five years related experience.
Other Requirements
- Good spoken and written communication skills, especially related to correspondence.
- Good customer service skills.
- Good problem solving and organizational skills.
- Good judgment and tact in dealing with sensitive issues and confidential information.
- Good relationship building skills. Able to establish and maintain an effective working relationship with all levels of employees.
- Demonstrated ability to manage multiple projects concurrently and to effectively handle changing priorities.
- Enthusiastic and self-motivated. Works well individually as well as in a team environment.
- Creative and intuitive thinker.
- Resilient. Embraces and thrives on change and a high-paced environment.
- Proficient in MS Office, especially Microsoft Word, Excel and PowerPoint.
- Provide proof of full vaccination against COVID-19 with a vaccine approved by Health Canada.
- Able to obtain security clearance under Transport Canada’s Security Clearance Program.
- Possess valid Class 5 Driver’s Licence.
Individuals of Indigenous descent are strongly encouraged to apply.
This position is not available for remote work.
Interested candidates are requested to submit their application in confidence by
Monday, April 10, 2022.
Please apply here