DIRECTOR, GATEWAY OPERATIONS & PLANNING


DIRECTOR, GATEWAY OPERATIONS& PLANNING


The Port of Prince Rupert is located on the scenic North Coast of British Columbia. As Canada’s second largest West Coast port, the Port is strategically situated on the Pacific Rim, with the deepest natural harbour in North America and direct connections to the North American continent by CN Rail’s network reach. Its facilities include modern, high-throughput coal and grain terminals, two cruise terminals and an innovative, intermodal container terminal anchoring the fastest and most reliable trade corridor on the West Coast.

Prince Rupert is home to amazing wildlife and wilderness adventures, unique history and cultural experiences, and the spectacular scenery of the rugged Coast Mountain Range and the Great Bear Rainforest.    Easily accessible by air, rail, cruise ship, ferry or car, Prince Rupert’s attractions include First Nation cultural works of art, fine North Coast galleries and boutiques, parks and walking trails, restaurants, and coffee shops. A balanced lifestyle might include enjoying a round of golf on the golf course or spending time out on the water kayaking, fishing, or taking in the scenery. Reasonable housing costs, organized sports, volunteer opportunities, modern recreation facilities, community groups and festivals all contribute to a comfortable and fulfilling lifestyle for those living in this community.

Watch video clip of Prince Rupert at:  https://vimeo.com/259248722

POSITION SUMMARY

The Director, Gateway Operations & Planning takes a leadership role in ensuring a safe, secure and efficient operating environment at the Port of Prince Rupert through effectively optimizing all aspects of gateway operations and planning including terminal, rail, road and marine components. Through effective collaboration with stakeholders such as CN, terminal operators, proponents, service providers and other relevant agencies this leadership role is accountable for ensuring the development and implementation of the organization’s gateway logistical operation strategies and planning, as well as responsibilities pursuant to the Port’s Operating Regulations and security protocols.  

MAJOR POSITION ACCOUNTABILITIES

  1. Leads the development and implementation of a comprehensive gateway operations plan that aims to optimize gateway performance and maximize road, rail and terminal infrastructure capacity and efficiency creating value and advantage for terminal operators, transportation service providers and shippers of the Port.
  2. Works in collaboration with current and future terminal operators, CN and other port service providers in gateway infrastructure planning to ensure the necessary capacity and operational resiliency to support the growth and expansion of an efficient gateway for the future through innovation, technology and planning in common to create alignment between port stakeholders.
  3. Leads initiatives to ensure gateway competitiveness working with drayage providers, terminal operators, Pacific Pilots Association, tug operators, transload operators and other service providers to ensure the Port of Prince Rupert is cost competitive with other gateways.
  4. Works collaboratively with PRPA’s IT department in the development and implementation of a Port Community System and supply-chain visibility initiative that aims to provide port users with data to better inform supply chain decision making and provide port stakeholders with data to optimize their operational effectiveness.
  5. Works with proponents and internal stakeholders in their assessment and planning of new terminal developments and related logistics service developments to design, optimize, and ensure effective integration into the gateway.  Advises the VP, Operations, Planning & Infrastructure on potential land conflicts to ensure that current and planned Port developments maximize throughput of the Port.
  6. Leads the Port’s Gateway Operations Committee and uses the platform to build trust and partnership amongst the operators of the Port through sharing of knowledge and teaching of best operational practices.
  7. Oversees the Port Security Operations Center (PSOC), Gateway Operators and contracted security personnel. Maintains oversight of the UAV (Unmanned Air Vehicle) program and policies.
  8. Leads the Port’s security program in partnership with tenants and other agencies to ensure a world-class security regime that meets the expectations of our stakeholders and customers and meets the Marine Transportation Security Regulations. Ensures the maintenance of the ISO 28000 program, credentialing office, and chairs the Port Security and Emergency Preparedness Committee. Represents PRPA on regional/national security committees such as CMAC, ACPA, and the National Port Security Committee.
  9. Ensures compliance with the Canada Marine Act, Canada Port Authority Operating Regulations, Marine Transportation Security Regulations and Prince Rupert Port Authority Practices and Procedures.
  10. Oversees that the port has the highest level of disaster preparedness to protect the continued operation of the port and its facilities and assets through the Emergency Contingency and Recovery Plans. Works collaboratively with PRPA’s Commercial & Regulatory Affairs department to integrate service levels, performance monitoring, data exchanges and other operational considerations into our leases with tenants.
  11. Serves as a rotational Director of PRPA’s Emergency Operations Centre and works with terminals and gateway partners to support development and training of their EOC and Emergency preparedness programs.
  12. Coordinates and leads Port stakeholders in an annual Security/Emergency Preparedness training exercise.
  13. Working with internal and external stakeholders facilitates the 30% carbon intensity reduction strategy for operations within the Port.
  14. Remains on call after regular office hours to respond to Port Marine Operations requirements and/or emergency callouts.
  15. Develops and monitors land and security related operating budget and performance.
  16. Performs other duties as assigned by the VP, Operations, Planning & Infrastructure.

WORKING CONDITIONS

  • Works predominantly in an office environment
  • Regular, full-time position (37.5 hours per week) with occasional on call coverage and/or emergency callouts
  • Regular working hours are Mondays to Fridays, 8:00 AM to 4:30 PM with 1-hour lunch break (unpaid)
  • Some travel required

SPECIFICATIONS

Formal Education

Undergraduate degree in Business Administration, Engineering, Logistics or equivalent work experience. Knowledge of the Canada shipping and marine industry.

Related Experience

7 to 10 years of Managerial and Leadership experience

Other Requirements

  • Excellent spoken and written communication skills
  • Exceptional leadership skills
  • Strong consultation, facilitation and coaching skills
  • Effective negotiation skills
  • Attention to details
  • Strong analytical, problem solving and organizational skills
  • Superior judgment and tact in dealing with sensitive issues and confidential information
  • Excellent relationship building skills. Able to establish and maintain effective working relationship with peers and superiors
  • Demonstrated ability to manage multiple projects concurrently and to effectively handle changing priorities
  • Enthusiastic and self-motivated. Works well individually as well as in a team environment
  • Creative and intuitive thinker
  • Strategic and visionary thinker. Demonstrates commitment to the Port’s Vision and Mission
  • Resilient. Embraces and thrives on change
  • Thrives in high-paced entrepreneurial environment
  • Proficient in MS Office, especially Microsoft Word, Excel and PowerPoint
  • Possess valid Class 5 Driver’s Licence
  • Possess valid Passport for international travel
  • Able to obtain security clearance under Transport Canada’s Security Clearance Program
  • Possesses or is capable of obtaining a Federal Level II (Secret) security clearance

Individuals of Indigenous descent are strongly encouraged to apply.

Interested candidates are requested to submit their application in confidence by

Monday, November 29, 2021 to:

Director, Human Resources
Prince Rupert Port Authority
200 – 215 Cow Bay Road
Prince Rupert, B.C., V8J 1A2
Fax:     (250) 627-8980
Email:  careers@rupertport.com

No telephone inquiries please.

DIRECTOR, GATEWAY OPERATIONS& PLANNING

Interested candidates are requested to submit their application in confidence by Monday, November 29, 2021

APPLY NOW

Other career opportunities

Position

Posting Date
Closing Date

Vice President, People, Performance & Culture

The Vice President, People, Performance & Culture will be responsible for leading the organizational development that supports the growth of both employees and the organization. This role reports to the President & CEO regarding development and implementation of people strategy, policies, practices, and programs for employment, recruitment, compensation, benefits, and employee development.
2022/04/14
2022/05/31
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Vice President, People, Performance & Culture

The Vice President, People, Performance & Culture will be responsible for leading the organizational development that supports the growth of both employees and the organization. This role reports to the President & CEO regarding development and implementation of people strategy, policies, practices, and programs for employment, recruitment, compensation, benefits, and employee development.

The Vice President, People, Performance & Culture will enforce compliance to labour laws and regulations pertaining to staff and will lead organizational development by building the right capability and capacity to adapt and change to achieve greater effectiveness through internal strategies, structures, capabilities, processes, and systems.

LOCATION

Prince Rupert, British Columbia.
PRPA is open to considering a hybrid model for the right candidate, which would include a mix of an in-office and remote environment.

RESPONSIBILITIES

People strategy
‒ Provide strategic leadership and consulting support to company executives and management for setting people-driven strategic plans and goals aligned to PRPA’s Corporate Strategic Plan.
‒ Participate in planning for strategic training and organizational talent development.
Performance management
‒ Develop, maintain, and administer employee performance planning and evaluation systems.
‒ Oversee compensation programs to ensure regulatory compliance and competitive salary levels.
‒ Ensure adherence to organization policy for promotions, filling new positions, upgrading existing positions, and processing annual salary adjustments.
‒ Ensure all supervisors and managers are equipped with the skills required to provide effective staff performance management.
‒ Consult with supervisors and managers on issues pertaining to employee performance.

People policies, business practices, and guidelines
‒ Ensure all Human Resources policies, programs, and practices are compliant with applicable labour legislation.
‒ Develop and implement best practices in people policies and procedures.
‒ Ensure people processes and practices are streamlined and robust to ensure efficiency, accuracy, and confidentiality.

Continuous Improvement/Business Transformation
‒ Participate in streamlining business processes to ensure efficiency in the organization.
‒ Provide change management strategies for organizational development.
‒ Lead cross functional teams to deliver key projects related to continuous improvement in areas such as process & systems, document management, and decision-making rights.
‒ Accountable for addressing risks identified in the Port’s risk register.

Recruitment and retention
‒ Create company strategic recruitment and retention plan, including setting of equal opportunity and diversity goals.
‒ Ensure the attraction, motivation, and retention of a competent workforce which meets the current and future needs of the organization.
‒ Develop and implement appropriate job design/analysis programs to ensure internal equity.
‒ Ensure the depth and capability of the organization is managed by developing and implementing an integrated succession planning program which includes deliberate hiring and selection, assessment of individual potential, professional development, and retention of the talent pool.

Total rewards
‒ Advise the organization on appropriate compensation and benefits strategy and philosophy.
‒ Align the Port’s compensation and benefits with its business plan and long-term strategy.
‒ Ensure external competitiveness by participating regularly in external compensation and benefits surveys.

Organizational culture strategy
‒ Assess company culture and employee morale and provide recommendations on changes to accomplish company goals and objectives.
‒ Lead the efforts to develop a workplace which is inclusive, welcoming, and professional.
‒ Implement organizational diversity programs which embraces workforce diversity and make diversity intentional.
‒ Actively seeks out employees to develop and promote trust and team spirit in the organization.
‒ Proactively collaborate with managers to minimize employee relations concerns, work performance issues, and employee complaints.

Human resources management
‒ Assess and make recommendations for outsourced HR services.
‒ Develop and manage annual budgets for HR and perform periodic cost and productivity analyses.
‒ Ensure confidentiality of employee files, all salary information, disability information, personal issues, terminations, recruitment information, and health benefit data.
‒ Evaluate procedures and technology solutions to improve human resources data management and ensure adequate staff related data management systems are in place.
‒ Recommend and maintain an organizational structure and staffing levels to accomplish company goals and objectives.
‒ Maintain knowledge of industry trends and employment legislation and ensure compliance.
‒ Supervise the staff of the Human Resources Department including Health & Safety.
‒ Participate on committees and special projects.

FIRST YEAR SUCCESS

‒ Ensure human resources alignment within PRPA by developing and operationalizing a clear strategic vision to realize PRPA’s growth goals.
‒ Demonstrate strong leadership, business acumen, and influencing skills to optimally position the PRPA workforce to achieve the organizations strategy on schedule and within budget, by leading and influencing HR functional teams and the broader leadership group.
‒ Foster a deep, trusted relationship with PRPA’s leadership team and members of the organization so the individual is seen as the ‘go to’ for the tough, high-level strategic HR issues, ensuring that Human Resources is a valued player at the table.
‒ Develop an understanding and appreciation for the industry, culture, organizational dynamics, current situation, and strategic objectives of PRPA.

THE CANDIDATE

A leader in their field, the successful candidate for the Vice President, People, Performance & Culture will possess a combination of the following education, skills, knowledge and experience, leadership competencies and personal characteristics to add value as a key member of the Prince Rupert Port Authority leadership team.

EDUCATION / CERTIFICATIONS

‒ Bachelor’s degree in Human Resource Management, Business Administration, Commerce or other related discipline.
‒ An MBA and/or professional CPHR designation or equivalent would be considered an asset.

SKILLS, KNOWLEDGE, AND EXPERIENCE

‒ 10 to 15 years of relevant experience
‒ Minimum 3 years in a leadership position in a company of a similar size required.
‒ Demonstrated ability to manage HR strategy, organizational development, and change.
‒ Demonstrated knowledge of design, development, and implementation of compensation administration plans and benefit programs.
‒ Able to analyze and assess training and development needs.
‒ Able to analyze and re-engineer operations, procedures, formulate policy as well as develop and implement new strategies and procedures.
‒ Demonstrated knowledge of continuous improvement and lean management methodologies.
‒ Effective presentation and communication skills, both written and verbal, in order to communicate with all levels of the executive team and individuals at all levels of the organization.
‒ Politically and culturally sensitive.
‒ Able to provide leadership and support for managers to enable them to properly manage their employees to drive results and achieve top performance.
‒ Computer literacy, including effective working skills of MS Word, Excel, PowerPoint required.
‒ Able to build and maintain lasting relationships with corporate departments, and other internal and external stakeholders.
‒ Excellent time and project management skills.
‒ Strong problem identification and problem resolution skills.
‒ High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
‒ Strong morals and ethics, along with a commitment to staff privacy.

LEADERSHIP COMPETENCIES

‒ Developer: Attracts, hires, and retains top talent; continually elevates performance by leveraging constructive feedback, accurate assessment of individual capabilities, coaching, and development opportunities to improve self and others.
‒ Relater: Purposefully builds positive working relationships internally at all levels as well as alliances and partnerships externally by fostering trust, collaboration, and teamwork; demonstrates sensitivity and openness to others’ views; uses EQ to adapt interpersonal style to relate well to others.
‒ Strategist: Uses foresight, environmental awareness and thought leadership to create a compelling vision for the future and develop distinctive strategies to achieve desired business outcomes; fosters new ways of thinking and drives needed change to transform the business.

PERSONAL CHARACTERISTICS

‒ Professional and polished, this individual must have the presence required to work closely with and command respect from both internal and external members of the organization.
‒ Flexible and nimble, this individual must be broad in their thinking, amenable to differing opinions, and able to make recommendations and adapt to the go-forward approach decided upon at the executive leadership table.
‒ Engaging, inspirational, and motivational, this individual must be seasoned as a Human Resources professional, able to create effective programs in support of business objectives.
‒ With excellent judgment, this individual must be able to assess situations and read audiences as well as demonstrate the ability to identify priorities and emerging issues.
‒ Hands-on, this individual must take a hands-on approach as a leader who can guide and contribute to the implementation of effective, standardized programs in support of business.

CALDWELL CONTACTS
Send resumes or nominations as soon as possible to:

ADAM COTTERALL
Partner
office number: 1 604 629 7159
acotterall@caldwell.com

COURTNEY DAY
Partner
office number: 1 403 537 5678
cday@caldwell.com

JENN MATWYCHUK
Associate
office number: 1 604 629 7153
jmatwychuk@caldwell.com

CHRISTIANA CHAN
Project Coordinator
office number: 1 604 629 7158
cchan@caldwell.com

www.caldwellpartners.com